Effective Date: April 1, 2025
Carolina Hemp Co (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, carolinahempco.com, and when you interact with us online or offline.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Order Information: Billing and shipping addresses, payment details (processed securely via third-party payment processors), and order history.
- Account Information: Username, password, and other credentials if you create an account.
- Communication Data: Information you provide when contacting us for support or inquiries.
We also collect certain information automatically when you visit our website:
- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders.
- Providing customer support.
- Sending transactional and promotional communications.
- Improving our website and services.
- Complying with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, sale, or asset transfer.
4. Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Cookies: Most browsers allow you to control cookies through their settings.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Carolina Hemp Co.
1520 West Blvd. Suite H Charlotte, NC 28208
info@carolinahempco.com
(336) 310-5043